Training Matters


Vol. 10, No. 1 • November 2008 A Valuable Resource for NC's DSS Agencies is a valuable child welfare training resource for North Carolina’s county departments of social services. Here is a brief description of just some of the useful things child welfare workers and their supervisors can do through this gateway web site.

Individualized Training Assessment (ITA)
Once you have an account on you will have access to the Individualized Training Assessment, or ITA. The ITA is a tool to help county DSS child welfare social workers and supervisors identify and prioritize their training needs. It allows you to:

  • Identify your training needs based on current job responsibilities.
  • Find your highest priority trainings.
  • Get a list of your required, recommended, and elective courses offered by the Division.
  • Provide an overview of your training expectations to your supervisors and administrators.

The ITA is divided into two parts. Part A (Training Requirement) provides a comprehensive list of your required, recommended, and elective trainings based on your job function.

Part B (Self-Assessment) pinpoints your training interests and priorities and allows you to identify a shorter list of trainings tailored specifically to your needs. Through Part B, users assess themselves in terms of a specific set of competencies (knowledge and skills related to job function). This assessment, which takes approximately 15 minutes, generates a list of recommended trainings based on your responses and your training history. You can apply to register for training directly from your ITA report.

View Your Training History
Once you have an account at you can also use the site’s Personalized Learning Portfolio (PLP) to review your training attendance history. Simply click on the PLP button and then click the “Training Attendance History” button on the left-hand side of your screen.

Supervisor Resources
The “Supervisor Resources” section of allows county DSS supervisors to manage all aspects of training related to their employees. Through this area of the site supervisors are able to register their employees for training, view their employees’ training schedules and cancel registrations as needed, view their employees’ training attendance histories, and view their employees’ Individualized Training Assessments (ITAs).

County Training Manager Resources
There is a section on where your county’s designated DSS staff development manager or a training coordinator can manage all aspects of training related to the agency’s child welfare staff. To gain access to this feature, your agency’s staff development or training coordinator will need to contact’s web administrator by clicking on the “Help” option in the menu at the top of the screen and requesting access rights.

To Learn More
Go to <>

Special Option now allows social workers, supervisors, and county DSS training managers to use the site to enter and track worker attendance at training that is not sponsored by the Division. This new feature is available for your agency’s convenience; you are not required to use it. Questions? Contact’s administrators via its “Help” section.


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2008 Jordan Institute for Families